BUS 121W - Week 2

Class 3 - Jan. 13, 2026

Characteristics of LLMs

ABCs of Gen AI Prompting !

Be the Human

Class 4 - Jan. 15, 2026

What is critical thinking?

Don't We know how to critical think?

Key Dimensions of Critical Thinking

Dimension Overview Example
Argument An attempt to persuade someone through reasoning to accept a particular conclusion
Claim Conclusion/idea that author is trying to persuade you to accept
- more high-level
Smartfood is the best study snack.
Premise(s) & Logical Reasoning - Support to back up the author's claim
- Answers 'why' the claim should be accepted
- Contribute to a valid and sound argument
- Usually able to follow one after another
It is inexpensive, convenient, and tasty.
Evidence Information that supports the premise(s) Cost is $2.96, available in 8 stores within 1 km, won snack food taste contest
Underlying Assumptions - Author's views of how the world works now and how the world should work
- Influences what evidence is used to support the claim
Reality = reader's food budget is similar, home is close to stores that stock Smartfood, taste buds are similar
Value = people should snack while studying
Techniques of Persuasion Using rhetoric and methods to make the claim more likely to be accepted
- Objection & rebuttal
- Logos, ethos & pathos
While some argue that eating Smartfood is messy, that concern can be easily addressed by using a napkin. The smart choice for smart students is Smartfood.

Key Characteristics of Critical Thinking

  1. Self-aware
  2. Curious
    1. Try new approaches
    2. Seek out new viewpoints
    3. Open to new perspectives
  3. Independence
    1. Interdependence and independence in a way
    2. Listen to ideas of others and learn from others
    3. Not just totally going on their own
    4. They make their own decisions and judgements about topics

Key Characteristics of Uncritical Thinking?

How does critical thinking look in the workplace?

Why is critical thinking important?

  1. Manage information overload
  2. Improve our understanding of the world
  3. Improve our performance in business world
  4. Evaluate implications of business values/strategies in other spheres
  5. Manage 'age of the expert'
    1. Everyone has their quick, cheap and easy expert to get their platform to you
  6. Guard against confirmation bias *
  7. Mange increasing misinformation, disinformation and polarization
    1. Misinformation is false information but the person sharing it believes it's true
    2. Disinformation is false information but the person sharing it knows it is false
  8. Retain our unique abilities of being human
  9. Act as responsible, active, and effective community members and global citizens

Confirmation bias

How do you improve critical thinking?

There are 6 lessons on how to improve it:

  1. Confirmation bias (already talked about previously)
  2. Accept that it's hard and takes time to develop
    • We aren't going to have this mastered in 12 weeks, as it's a hard thing to learn
    • It's a higher-order skill
    • It's kind of like Ballet - humans learned to dance on their toes, it's not a normal thing humans do
  3. Practice it explicitly in its own right (SLOWLY*)
    • You can't just pick it up by osmosis
    • Deliberate practice
  4. Practice for transfer
    • Not just in BU121, in social lives, non-academic world, everywhere
  5. Learn a balanced, practical amount of theory
    • To do well, it helps to understand terminology and frameworks
    • Allows mentors and coaches to talk to you about the pieces of the frameworks you're missing
    • Analogy - baking bread
      • The yeast is theory
      • Flour and water is practice
  6. Map it out
    • The only way of learning critical thinking is not just by watching other people and learning from them
    • Make thinking visible - we are very visual learners

How do you practice critical thinking?

How do the thinking systems work together?

What is an argument map?

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What do we need to know about claims?

What is a contestable claim?

Using Gen AI responsibly as a Learning Tutor

Aim/Audience: I am a first-year university student studying critical thinking. You are my friendly and professional learning tutor.
Background: I have learned that a contestable claim is a conclusion reached through judgement that an author persuades others to accept. An example of a contestable claim is "The government of Canada should be more strict on immigration policies".
Uncontested claims are different from contestable claims because they represent lived experiences/observations, or personal preferences, or facts independent of interpretation, or past events, or technical or mathematical calculations, or conclusions that are agreed upon among a wide range of experts. An example of an uncontested claim is "My favourite sport is basketball".
Boundaries/Call to Action: To help me practice my understanding of claims, please provide me with 10 claims about hockey. Include a mix of contestable and uncontestable claims. Ask me to correctly categorize each claim and explain why it is either contestable or uncontestable. Respond once I have categorized all 10 claims and state whether I am correct and why. Require me to do the
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